Attendee Services Help

General

  • Yes, a wristband is needed to attend 18+ programming such as adult panels, Club AMKE, or Nocturnal Underground.

    To obtain a wristband, visit Attendee Services during our open hours and present valid identification.

    Please see our Wristband Policy for information on acceptable identification.

  • Lost items are turned over to the convention center after convention.

    After 30 days, the items are donated or disposed of.

Accessibility

  • Anime Milwaukee and the Baird Center do not have a direct rental option currently. However, attendees may rent a scooter from local companies located in the Milwaukee area that offer mobility scooter/wheelchair rental services. Some suggested companies that offer rentals are:

    Mobility Plus

    https://www.mobilityplus.com/milwaukee/rent/ 

    (414) 367-4004 
    Hours: Mon-Thu 9:00 am to 5:00 pm, Fri 9:00 am to 4:00 pm
    3725 N. 126th St, Suite G, Brookfield, WI 53005

    Miller Mobility

    https://www.millermobility.com/rentals 

    (262) 549-4900
    Hours: Mon-Fri 9:00 am to 5:00 pm, Sat 10:00 am - 2:00 pm
    36336 N. Summit Village Way, Oconomowoc, WI 53066 

    Please contact the company regarding availability and delivery/pickup/return options.

    Note on deliveries: You must make your own delivery/pickup and return arrangements with the mobility rental company. The Hilton Milwaukee City Center and Hyatt Regency hotels allows for scooter/wheelchair deliveries with prior notice and as their space allows. For other hotels, you may be able to have the rental scooter/wheelchair delivered to your hotel on your behalf with prior notice to the hotel. Please contact your hotel directly to confirm if they can provide this accommodation.

    Please do not have scooters/wheelchairs delivered to the convention center. Anime Milwaukee and the convention center will not accept deliveries on behalf of attendees. Deliveries at the convention center will be refused.

  • The hotels with a skybridge attached are:

    • Hilton Milwaukee City Center

    • Hyatt Regency

    • SpringHill Suites Milwaukee Downtown (via the Hyatt Regency)

    Please note that the Hyatt Regency skybridge has an upward slope from the convention center to the Hyatt Regency, and it may be difficult to push or maintain control of some wheelchairs up the slope.

  • Baird Center (Convention Center) Parking

    The Baird Center has a limited number of Accessible Parking spaces available in the attached garage of the building. The garage can be accessed either via Kilbourn Street or Wells Street.

    Other Public Parking

    Parking is a premium in the Milwaukee downtown area. However, Wisconsin State law permits those with veteran disabled, disabled plates and those with disability ID tags are exempt from metered time limits of one hour or more but are subject to the laws relating to parking.

    SpotHero

    We recommend booking convenient and affordable parking in advance through SpotHero, the nation's leading parking reservations app. When viewing the parking results, use the Filters and select Wheelchair Accessible to locate the closest parking garages with Accessible parking spaces.

  • For details of accessibility features of the facilities Anime Milwaukee uses, please see the respective buildings websites:

    Baird Center

    https://bairdcenter.com/accessibility/

    You may contact the Baird Center at 414-908-6000 for specific information.

    Hilton Milwaukee City Center

    https://www.hilton.com/en/hotels/mkemhhf-hilton-milwaukee-city-center/hotel-info/

    You may contact the Hilton Milwaukee City Center at 414-271-7250 for specific information.

    For other hotels, please contact the hotel directly with your inquiry.

  • Trained service animals are welcome in sleeping rooms, common areas, and convention space. Pets and emotional support animals are strictly prohibited on the convention floor, however.

    Service animals, as defined by the Americans with Disabilities Act (ADA), are animals that are individually trained to do work or perform tasks for people with disabilities. Beginning on March 15, 2011, only dogs are registered as service animals under Titles II and III of the ADA, the exceptions to this rule are miniature ponies who are grandfathered in if they were working prior to the March 15, 2011 date. Service animals are allowed to accompany their handlers anywhere that members of the public are allowed to go, including all areas of the convention center. 

    Handlers of service animals are responsible for the care and supervision of their animals and must ensure that their animals do not disrupt the convention or pose a direct threat to the health or safety of others. Service animals are not required to be licensed, nor is the owner required to disclose the reason for the accommodation. When asked, an owner may simply explain that the animal is a service animal and is performing work for medical purposes. 

    Service animals that need to be relieved can be done outside in public green spaces, but service animal handlers/owners are required by Milwaukee law to clean up after their service animal.

Still have a question? Contact our Attendee Services team!